Expect respect

Identifying harmful behaviours and cultivating professional friendliness

Expect respect

Producer: Dr Sadhbh Joyce, Mindarma

Expert Speakers:

  • Dr Valerie O’Keeffe
    Senior Research Fellow, Human Factors, Australian Industrial Transformation Institute (AITI) (SA)

  • Dr Sara Howard
    Senior Research Fellow, Organisational Psychologist, MAPS (SA)

Moderator:

  • Dr Sadhbh Joyce Senior Psychologist, Co-Founder of Mindarma, Meditation Teacher, Nature-based Therapy Practitioner, External Fellow, Black Dog Institute/UNSW Medicine, MAPS(NSW)

 

Research and resources

O’Keeffe, Howard et al.,(2024). Harmful Behaviours in the Workplace: A Literature Review. Australian Industrial Transformation Institute, Flinders University of South Australia
https://www.safeworkaustralia.gov.au/sites/default/files/2024-07/d24_12653_harmful_behaviours_report_formatted_for_accessibility.pdf

SafeWork Australia: Model Code of Practise: Managing psychosocial hazards at work
https://www.safeworkaustralia.gov.au/doc/model-code-practice-managing-psychosocial-hazards-work

Kjærgaard A, et al., (2024), The Psychosocial Hierarchy of Controls: Effectively Reducing Psychosocial Hazards at Work. American Journal of Industrial Medicine. https://doi.org/10.1002/ajim.23694

SafeWork Australia 2024 Data Insights. Snapshot: Psychological Health and Safety in the Workplacehttps://data.safeworkaustralia.gov.au/sites/default/files/2024-02/Psychological-health-in-the-workplace_Snapshot_February2024.pdf

 

Impact of incivility on vulnerable groups

Labelle-Deraspe, R., & Mathieu, C. (2024a). Exploring incivility experiences of marginalized employees: implications for psychological distress. Current Psychology,43(6), 5163-5178.
https://doi.org/10.1007/s12144-023-04470-y

Labelle-Deraspe, R., & Mathieu, C. (2024b). Exploring the Impact of Incivility on Psychological Distress: The Unique Lived Experiences of Women Identifying as Indigenous and as part of the LGBTQ+ Community.Occupational Health Science, 1-27.
https://doi.org/10.1007/s41542-024-00173-3

 

Professional guidance 

Guide for preventing and responding to Workplace Bullying (Safe Work Australia)
https://www.safeworkaustralia.gov.au/doc/guide-preventing-and-responding-workplace-bullying

Respect at Work (Safe Work NSW) Preventing Sexual Harassment in the Workplace(advice, tools and training resources)
https://www.nsw.gov.au/business-and-economy/respect-at-work

Fair Work Ombudsman
https://www.fairwork.gov.au/

 

Confidential reporting of hazards

NSW:Speak up App (SafeWork NSW) (anonymous reporting of hazards)  https://speakup.safework.nsw.gov.au/

QLD: Call Workplace Health and Safety Queensland at 1300 362 128 and use the online notification form.

SA: Reporting hazards to SafeWork SA

WA:Reporting hazards to WorkSafe WA

VIC: Reporting hazards to Worksafe Victoria

NT: Reporting hazards to Work Safe NT

TAS: Reporting hazards to WorkSafe Tasmania

 

Preventative interventions 

Howard, M. S., & Embree, J. L. (2020). Educational intervention improves communication abilities of nurses encountering workplace incivility. The Journal of Continuing Education in Nursing, 51(3), 138-144. https://doi.org/10.3928/00220124-20200216-09

 

Mindfulness & workplace incivility

Mindfulness as a buffer against incivility in the workplace
Mind over matter: mindfulness as a buffer against workplace incivility (2024)
https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2024.1409326/full

The Regulating Role of Mindfulness in Enacted Workplace Incivility: An Experience Sampling Study (2020)
https://workplaceinsight.net/wp-content/uploads/2021/03/Suzanne-van-Gils-2020-incivility-and-mindfulness-paper.pdf

 

Guidance and resources

Australian Work Health and Safety Strategy 2022 – 2032 (Safe Work Australia)
https://www.safeworkaustralia.gov.au/sites/default/files/2023-02/australian_whs_strategy_2022-32.pdf

Key Work Health and Safety Statistics (2024)(Safe Work Australia)
https://data.safeworkaustralia.gov.au/sites/default/files/2024-09/Final%20-%20Key%20WHS%20Stats%202024_18SEP.pdf

Black Dog Institute’s free Workplace Mental Health Toolkit
https://www.blackdoginstitute.org.au/wp-content/uploads/2021/04/Black-Dog-Institute-Workplace-Mental-Health-Tool-Kit-1.pdf

 

Support is available 

Lifeline 24/7 crisis support. Provides all Australians access to crisis support and suicide prevention services.
Call 13 11 14

Beyond Blue call a counsellor on 1300 22 4636 or chat to a counsellor online 24/7
https://www.beyondblue.org.au/get-support/talk-to-a-counsellor/chat

13 YARN For Aboriginal and Torres Strait Islander people who are going through a tough time and feel like having a yarn.
Call 13 92 76

 

 

 

 

Questions? Contact us at [email protected]

 

 

The views expressed in this webinar are solely that of the panellists and do not necessarily reflect the views of Mindarma or the Black Dog Institute.